Many thanks to Professor Michael Salvo and students in the fall 2014 ENGL 515 class for the research they did in preparing recommendations for the future of the Purdue OWL.
The final recommendation report is now available at https://owl.english.purdue.edu/research/owluxd.
Summary:
Consisting of six sections, this report was completed by
groups composed of students registered for ENGL515: Advanced Professional
Writing. Studying the concepts of User-centered Design, Usability, and User
Experience Design (UxD), the students offer this report and accompanying
redesign materials for the use of Purdue’s Online Writing Lab (OWL). It is
presented to Tammy S. Conard-Salvo, Associate Director of the OWL, in support
of user research conducted throughout fall 2014 and into spring 2015. This
report is aimed at improving the user’s experience of the OWL and as such
offers methods of learning more about the site’s audience and both responding
to user need and developing methods of gathering data about these users and
their needs. The first task, then, is to collect data about users using a
demographic questionnaire. Then, this report recommends developing a series of
online research tools that will reveal users’ preferences before performing any
redesign. We forecast potential for primary research developing and reporting
the results of developing user measurement tools that can be used remotely
through Qualtrics.
Authors:
Michael J. Salvo (Associate Professor and Director of Professional Writing)
Andrea Alvarez
Kira M. Cazenave
Carly A. Harmon
Tanner B. Heffner
Mary A. McCall
Kristin B. McFarland
Kaitlyn S. Neis
Jessica L. Schwingendorf
Broc B. Smith
Andrew H. Yim (Project Manager)
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